Tim Hayward Car Sales Ltd Whitchurch

Pantbach Road Whitchurch
Cardiff CF14 1TW
Map & directions

Sales: 029 2267 1115

Today 09:00 - 18:30 (Open now)
Show opening hours

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Dealer details

Tim Hayward Car Sales Ltd Whitchurch

10 reviews
Today 09:00 - 18:30 (Open now)
Pantbach Road Whitchurch
Cardiff CF14 1TW

Dealer reviews

All reviews are verified visits to the dealer. – Learn more
18-Oct-2019
When I bought my car they made sure that everything was ideal for me before I drove the car away great service and very helpful highly recommend this garage for a bargain.
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11-Sep-2019
spoke to aa sales advisor Tristan what a wonderful man to deal with helpful accommodating hopeful to do a deal highly recommended 5*
0 of 1 people found this review helpful.
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22-Apr-2019
Very helpful
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17-Mar-2019
After my initial enquiry and them promising to get back to me, nothing more heard to date.
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21-Mar-2019
Response from current dealership:
Hi Clare, I see notes that Tristan Spoke to you on the 11th March, when you rang, to advise you that we would call you as soon as the Volvo came in. He also tried your landline number on the 16th March to update you, with no answer. It arrived with us yesterday, and as Promised I can also see Tristan tried to call you upon its arrival, he didn't get an answer. I'm sorry if you felt that the communication has not surpassed, or even met your expectations, and would welcome any more information from yourself that will help us deliver a more positive experience in the future. To recap, the car arr
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11-Feb-2019
Good clear and direct just as I need for car sales thankyou
1 of 1 people found this review helpful.
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19-Jan-2019
Quick and clear communication.
2 of 2 people found this review helpful.
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16-Nov-2018
They sent a e mail to tell me that it was still available and if I wanted to ring and book a viewing and test drive
1 of 1 people found this review helpful.
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23-Oct-2018
Very pleasant and polite, would recommend.
1 of 1 people found this review helpful.
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01-Oct-2018
Friendly and unpressured. Great choice of stunning cars.
1 of 1 people found this review helpful.
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03-Aug-2018
My experience with this dealer was very bad. I spoke to Triston and asked for some more information on the vehicle, which he said he would send me. I heard nothing from him. I rang him on at least 4 more occasions, over the next week and had the same conversation with him. He kept saying he would send it within the hour, but did not. I had told him I was very interested in buying the car.He just did not seem interested in selling the car to me. Eventually I lost all confidence in him, if he cannot stick to his word on a simple request for information, how could you trust him to sell you a car. Very disappointed with the service and a complete waste of my time !
9 of 11 people found this review helpful.
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05-Jun-2017
Great to deal with really friendly
1 of 1 people found this review helpful.
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19-Feb-2017
Went down to view a car , said I would be back 2 days later ,was told they would let me know if anyone put a deposit on it in the meantime! . So when I went back to test drive I found a sold sign on the vehicle. SO I wasn't happy with that,although I have to say found Tristan helpful when I initially went to view it.
2 of 2 people found this review helpful.
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01-Mar-2017
Response from current dealership:
Hello Tom, we are sorry for not getting back to you to inform you that the car had sold, the day before you came back to view it the second time, we will work to put measures in place on our Dealer Management system that will prompt us to make that call in the future. On your first visit, we always offer a holding deposit scheme that will enable you to reserve the car, and take it off sale. If we can assist you in finding your new car, please do not hesitate to contact us.

Regards,
Tristan
Tim Hayward Car Sales
02-Nov-2016
Very helpful and swift deal completed. Lovely guys.
1 of 1 people found this review helpful.
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15-Oct-2016
Tim, the guy that runs the place was very easy and helpful to deal with
3 of 3 people found this review helpful.
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