Dealerships near me (Burton-on-trent, West Midlands, GB)

From the time of our enquiry to TC Harrison, visiting to view the car and meeting Phil the technical salesman who arranged a trial run, we were delighted to purchase it. Phil then completed the business in a professional way and we were quite happy with the arrangements. We would recommend TC Harrison.

Told me they would ring back never did

Nice selection of cars advertised.

Good

I sent off a request to view the car, Riverside cars sales called me within a few days to arrange an appointment. They were very friendly when we arrived for this appointment. I was allowed to take the car on an independent test drive and they were happy for my boyfriend to plug his diagnostics computer into the car to check the health. Being in the trade I am aware of prices for various repairs and was very pleased with prices offered to have some jobs done on the car for me before I take full ownership, including a service, MOT and replacement of all wheels in mat black! All round great customer service and I ended up buying the car which will be delivered to me once repairs are carried out.

I recently purchased a car from this dealer and unfortunately my experience has been disappointing. I also checked the service paperwork and while it shows a full service in September 21.09.25, there are no details about the timing belt or water pump being replaced. The contact number on the invoice doesn’t work, and the address listed appears to be permanently closed, making it impossible to verify the service history. Buton Autos was dissolved 26 December 2023, so brings into question the validity of the invoice I received. When agreeing the deal, a 3-month warranty was included, and delivery was part of the agreed price. After the sale, I was told the warranty was no longer included unless I paid an additional £81, which contradicts the original agreement. Changing terms after the deal was completed is unprofessional and has left me very disappointed. Overall, the lack of transparency and failure to honour agreed conditions means I can't recommend this dealer based on my experience