Dealerships near me (Bury St. Edmunds, East of England, GB)

Very poor - I will never contact this dealer or any other Drive Direct branch again. I made contact with the dealer and a date was arranged to view the vehicle. There were no photos and I was sent a video of it. I then changed my work shifts in order to get the time off to attend the dealer who was 55 minutes to an hour away from me. On the day I was going to view the vehicle, I received a phone call telling me somebody else had seen it and was talking about getting the required finance together. When I said it was pointless me driving for an hour to be told the car the car I had been sold, I was told not to be hasty and the dealer would contact me in again in half an hour when this other party had decided what to do. When I again expressed my dissatisfaction I was told that they didn't have to contact me back and that a forecourt customer took presidence. I awaited a further phone call an hour later. By this time I had enough as I had felt the treatment discusting

Good

Even though we had an appointment, they e mailed to say the car was now sold.

Was quick to respond to my enquiry

An amazing journey by phone with Stephanie she worked so hard in securing a Countryman from Stratstone available cars in group, just as she was clicking to secure the car notification popped up car withdrawn as needed as Demonstrator again then chose another this time another branch sold it then she successfully secured another one in the fleet and hopefully being delivered this week So Stephanie Stratstone at Bury St Edmunds have a Superstar

Great