Dealerships near me (New Basford, East Midlands, GB)

The most helpful unfriendly sales process I have encountered in a long time. No answer to an email in 2 days, called the day before to confirm my visit on the Saturday, agreed a time, also 1 word text replies. My arrival was still a surprise. Guy was rude and dismissive of my questions, cars were filthy, finally I asked to pay on debit card as explicitly stated on this advert, but he said bank transfer only. Then he called his boss and then told me that the card machine was out of order. They really tried hard not to make a sale. Please avoid.

We had a couple of minor issues with the car, but Adam arranged for repairs to be completed without any fuss. Communication was great throughout, and it seemed that nothing was too much effort. A nice and genuine chap that I would have no hesitation in buying from again.

I contacted the dealer and arranged an appointment to view the car, on the 2nd of October at midday .The dealer rang me back on the 26/09/2024 to say the car had been sold. So I can’t really rate my experience withe the dealer, what I can’t understand the actual car I enquired about is still listed on on most car for sale websites

Very prompt reply