Dealerships near me (Stanton, East Midlands, GB)

I recently purchased a car from this dealer and unfortunately my experience has been disappointing. I also checked the service paperwork and while it shows a full service in September 21.09.25, there are no details about the timing belt or water pump being replaced. The contact number on the invoice doesn’t work, and the address listed appears to be permanently closed, making it impossible to verify the service history. Buton Autos was dissolved 26 December 2023, so brings into question the validity of the invoice I received. When agreeing the deal, a 3-month warranty was included, and delivery was part of the agreed price. After the sale, I was told the warranty was no longer included unless I paid an additional £81, which contradicts the original agreement. Changing terms after the deal was completed is unprofessional and has left me very disappointed. Overall, the lack of transparency and failure to honour agreed conditions means I can't recommend this dealer based on my experience

The initial response was almost immediate, however, my follow up questions weren’t answered and consequently I took the matter no further.

I did not hear back, so I cannot rate this business in anyway in truth.

From the time of our enquiry to TC Harrison, visiting to view the car and meeting Phil the technical salesman who arranged a trial run, we were delighted to purchase it. Phil then completed the business in a professional way and we were quite happy with the arrangements. We would recommend TC Harrison.

great communication