Gwent Car Sales Newport

Sales: 01633 253990

By appointment only
Show opening hours

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Dealer details

Gwent Car Sales Newport

25 reviews
By appointment only

Dealer reviews

All reviews are verified visits to the dealer. – Learn more
23-Nov-2019
Prompt reply : 5 star.
Is this review helpful? Yes | No
11-Nov-2019
I didn’t buy the car but they were helpful & friendly.
Is this review helpful? Yes | No
06-Aug-2019
Saw a different car while there and bought that instead . Lot of good cars
Is this review helpful? Yes | No
30-Jul-2019
they were very quick to respond,shane was friendly and accommodating,l would recommend Gwent cars. l have now got my Mondeo just what l have been looking for,many thanks
Is this review helpful? Yes | No
31-Jul-2019
Response from current dealership:
Thank you for taking the time to leave us a positive review, we are pleased to hear you are happy with our service and we appreciate your business, we hope to see your return in the future.
27-Jul-2019
Replied quickly, and politely.
Is this review helpful? Yes | No
19-Jul-2019
Just brought this car from Gwent car sales and could not fault them
Is this review helpful? Yes | No
22-Jul-2019
Response from current dealership:
Thanks for the feedback Robert. Thank you for visiting Gwent Car Sales, and hope to see your return in the future.
05-Jun-2019
I didn't go for this car in the end but gwent car sales were very professional and acknowledged my message with a few hours
Is this review helpful? Yes | No
02-May-2019
Very good indeed...
Is this review helpful? Yes | No
07-May-2019
Response from current dealership:
Thanks, all feedback is appreciated!
19-Apr-2019
On firstly showing an interest on this car. I was contacted by Shane who took me through some details of the car. I decided to put £100 deposit on the car on the Saturday as I was unable to get to test drive it till later in week. Shane informed me that he will reserve it for me. Rang Shane on the Tuesday to say we would be there on Thursday to test drive. Got there a bit earlier than scheduled the car was just finishing have s valet. I have no complaints whatsoever on how we were dealt with. Everything was explained the car was as it was stated. On shaking hands on the deal. I’m very happy to say I’m the new owner thank you Gwent car sales
Is this review helpful? Yes | No
07-May-2019
Response from current dealership:
Thank you for the feedback Teresa, Shane will be pleased to hear about this and wish you all the best in the future!
09-Apr-2019
No problem at all
Is this review helpful? Yes | No
07-Mar-2019
Got in touch ASAP and answered the questions
Is this review helpful? Yes | No
07-May-2019
Response from current dealership:
We are here to help! :)
20-Jan-2019
Very good communication, fast and professional. Didn’t buy from them but would conciser next time I am looking.
Is this review helpful? Yes | No
07-May-2019
Response from current dealership:
Thank you Alex on taking the time to express your opinion on our services!
08-Jan-2019
Very truthful and reliable
Is this review helpful? Yes | No
07-May-2019
Response from current dealership:
Thank you David, greatly appreciate the feedback.
09-Dec-2018
Car gurus identified the best priced car of that kind in the market as far as I was concerned. I then got in touch with Gwent Car Sales who were absolutely fantastic to deal with. Having left a message via the online service, as it was a Sunday evening, I was contacted very soon after by Jeff from Gwent Car Sales. Jeff dealt with my purchase from start to finish and is genuinely a breath of fresh air in the car sales industry. No uncomfortable sales patter or pressure, just a decent man doing his job. Having testdriven the car, which was for my daughter, the process was very swift and left me feeling really happy about the whole thing - not like when you often think hmmmn, what have I done. I would absolutely recommend Gwent Car Sales and add that the company ought to be really proud of Jeff and the way he conducts his business. My daughter is on cloud 9 and really enjoying her first car, which is every bit as good as advertised.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
07-May-2019
Response from current dealership:
Great to hear and glad you are happy with your experience with us!
02-Nov-2018
Prompt reply
1 of 1 people found this review helpful.
Is this helpful? Yes | No
07-May-2019
Response from current dealership:
Thank you for the feedback!
26-Oct-2018
I purchased the above shown car which I found on your site. There are a few problems to be sorted out and I will return the car on Saturday. The sales manager Dan was excellent and I will be happy to recommend this company once all the minor things have been sorted out. I would in any event rank Dan as excellent and it was his helpful attitude that sealed the deal.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
02-Nov-2018
Response from current dealership:
Big thank you for the positive feedback Tony, great to hear you was happy with our service and hope to see you return in the future.
14-Oct-2018
Very prompt reply. Decided not follow up with this particular car, but dealer very helpful.
Is this review helpful? Yes | No
17-Oct-2018
Response from current dealership:
Thank you for the response Mandy, appreciate the good feedback.
17-Aug-2018
dan the sales man was great, very friendly and helpful,, gave me a good test drive and i bought the car that day, i would highly recommend gwent car sales to anyone... thanks again dan and car gurus
Is this review helpful? Yes | No
21-Aug-2018
Response from current dealership:
Hi Andrew,
Thanks for sharing your experience with us and appreciate the good feedback. We hope to see you return in the future and wish you all the best.
29-Jun-2018
Prompt reply
Is this review helpful? Yes | No
12-Jun-2018
The vehicle wasn't available until last weekend and no further contact was made which would be important as I would be travelling a fair distance to see the car. No idea if it's sold or not.
Is this review helpful? Yes | No
13-Jun-2018
Response from current dealership:
Hi Tim, if this is for the Chevrolet Orlando then my last email said this:
(Hi, yes the Red Chevrolet Orlando will be here by then, however I would get in contact with us before travelling to make sure vehicle is still available as we have had an increasing amount of interest)
Then we heard nothing back from you.
If what i said was not clear enough then i can only apologies for the misunderstanding. If you did not receive the email then that would have been a fault with the emailing services.

Kind regards
Dan
29-May-2018
Very informative. Good experience all round.
Is this review helpful? Yes | No
18-May-2018
very helpful talked about the car told me all about it nice people
Is this review helpful? Yes | No
16-May-2018
When asked questions regarding, answers very brief, wanted to know the cost or road tax per year with no reply
Is this review helpful? Yes | No
17-May-2018
Response from current dealership:
Hi Edward, sincere apologies for this. It definitely would not have been ignored on purpose as we try our best to respond to all emails. We are a busy site with only a few members of staff, and it could have accidentally been overlooked during a very busy spell. For future reference if you do not receive an immediate reply, please do not hesitate to get in touch by phone or send another email. Another alternative is to visit our website where more details are available for each vehicle.
08-May-2018
Absolutely brilliant rapid response to my initial communication and very friendly staff, it was very thorough and a great experience when we went to view and purchase the car! Awesome service
Is this review helpful? Yes | No
10-May-2018
Response from current dealership:
That is what we like to hear and why we do our best to make sure customers are happy with our service. We wish you all the best and appreciate the good review.
30-Apr-2018
A very relaxed atmosphere but very professional no hard sale just a good experience all round .
Is this review helpful? Yes | No
09-May-2018
Response from current dealership:
Very pleased to hear that Lisa, greatly appreciate the good feedback.
02-Jul-2017
The company was most helpful answering all my questions and at no time making me feel pressurised. My car was exactly what I wanted at a very reasonable price. All my calls were answered promptly.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
05-Jul-2017
Response from current dealership:
Thank you for the great Review and we are happy to hear you are pleased with our services. We wish you all the best and hope to see you again in the future!
30-May-2017
I bought my Fiat 500 from them in May 17. They were excellent no pushy salesman. Had answers and paperwork to back up my questions. Great service. Will definitely be returning to buy my next car and will be referring my family and friends to there. Fantastic.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
31-May-2017
Response from current dealership:
Hi Emma, we greatly appreciate the positive review. We are glad to hear you are happy with our service and look forward to seeing you again in the future.
30-Jun-2016
As a single lady felt very comfortable purchasing a car no big sales pitch that you get from some car dealers. Would definitely recommend
9 of 9 people found this review helpful.
Is this helpful? Yes | No
17-Aug-2016
Response from current dealership:
That is great to hear Vanessa, we are very happy we could help another satisfied customer, we wish you all the best and safe motoring.