Toyota dealerships near me (Bishop's Stortford, East of England, GB)

I saw a nice Toyota on there website, reasonable priced with all service history. Spoke to a gentlemen called Shaqeel. So went there next day and tested the car. When I went to buy the car they said it was sold and someone already is here. How unprofessional is this, I was fuming. I even told the guy I was on the way. I had to get a taxi all the way there. This is when shaqeel got aggressive and rude, I had to get taxi back overall cost me around £80. Future buyers be careful, I am astonished how they got so many good reviews. Make your judgments on the bad reviews.