CarGurus expert rating: 4 out of 5
CarGurus user rating: 5.0 out of 5
Percentage of good/great deals available on CarGurus: 41.5%
Overall CarGurus rating:* 4.2 out of 5
Available Listings: Around 120
Average Price: Around £7,000

Mercedes-Benz Citan (2023-present) Pros and Cons

Pros	Cons
Desirable image	Load-carrying capability is competitive rather than class-leading
Reasonably well equipped	Not cheap, and feels no posher inside than rival vans
	eCitan has a limited range

Quick Summary

The Mercedes-Benz Citan is a small panel van that combines practicality with prestige. Available in two body lengths (L1 and L2) and two powertrains—a 1.5-litre diesel with manual or automatic transmission, and an all-electric eCitan—it offers flexibility for different business needs. The diesel achieves 53.3mpg in the L1 and 51.4mpg in the L2, whilst the eCitan delivers a combined range of 175 miles. Both variants come well-equipped with MBUX infotainment, reversing cameras, and parking sensors as standard. The van strikes a good balance between ride and handling, with responsive steering and effective suspension that soaks up road imperfections.

The Citan's main appeal lies in its desirable three-pointed star badge, which conveys professionalism and success to clients. However, it trails some rivals in load-carrying capability, with payloads of 656-662kg for diesel versions and around 500kg for electric models. Prices range from around £25,000 to £29,000 for the diesel and £41,000 to £45,000 for the eCitan. Whilst not the cheapest option, the Citan offers a compelling proposition for businesses where image matters as much as practicality.

Best for: Businesses seeking a professional image, those needing flexibility between diesel and electric powertrains, and operators wanting well-equipped vans with decent infotainment systems.

Not ideal for: Budget-conscious buyers prioritising maximum load-carrying capacity, those requiring extensive range on electric power, or operators needing the lowest running costs.


Comparison vs Key Rivals



The Verdict

You should buy the Citan if: You're seeking a professional image, need flexibility between diesel and electric powertrains, or want a well-equipped van with decent infotainment systems.

Consider alternatives if: You're budget-conscious and prioritise maximum load-carrying capacity, require extensive electric range, or need the lowest running costs.

Competitive Position: The Mercedes-Benz Citan is a very competitive offering in the small van sector, though without being class-leading. It excels in equipment levels and driving refinement, particularly in eCitan form, and offers the distinct advantage of the prestigious three-pointed star badge. However, it trails rivals like the Nissan Townstar in load-carrying capability and value proposition. The Citan is best suited to businesses where professional image is paramount and willing to pay a premium for that advantage. For purely practical, budget-focused operators, alternatives from Ford, Nissan, or Volkswagen may offer better value.

Read our full Mercedes-Benz Citan Review

*The Overall CarGurus rating: that informs these recommendations is based on CarGurus' proprietary market data from July 2026, CarGurus expert reviews, and CarGurus user reviews.