CarGurus expert rating: 4 out of 5
CarGurus user rating: 5.0 out of 5
Percentage of good/great deals available on CarGurus: 40.8%
Overall CarGurus rating:* 4.2 out of 5
Available Listings: Around 100
Average Price: Around £7,000

Mercedes-Benz Citan (2023-present) Pros and Cons

Pros	Cons
Desirable image	Load-carrying capability is competitive rather than class-leading
Reasonably well equipped	Not cheap, and feels no posher inside than rival vans
	eCitan has a limited range

Quick Summary

The Mercedes-Benz Citan is a small panel van that combines practicality with prestige. Available in two body lengths (L1 and L2), it offers a choice of a 1.5-litre diesel engine or an all-electric eCitan powertrain. The diesel delivers 53.3mpg in the L1 and 51.4mpg in the L2, whilst the eCitan provides a combined range of 175 miles. Both variants come well-equipped with MBUX infotainment, reversing cameras, and parking sensors as standard. The load volume ranges from 3.3 cubic metres in the L1 to 4.2 cubic metres in the L2, which is competitive but not class-leading.

The Citan strikes a good balance between ride and handling, with a suspension that absorbs bumps effectively whilst maintaining body control. The electric eCitan offers particularly refined driving with its silent motor and excellent noise suppression. Two trim levels—Progressive and Premium—cater to different needs, with the eCitan receiving additional features such as heated front seats and climate control. Whilst the diesel variant is more affordable, the eCitan's premium pricing reflects its zero-emission credentials and advanced technology. The three-pointed star badge conveys professionalism and success, making it an excellent choice for businesses seeking to enhance their image.

Best for: Businesses prioritising professional image, those seeking a well-equipped small van, and operators considering electric powertrains for urban deliveries.

Not ideal for: Budget-conscious buyers, those requiring maximum load-carrying capacity, or operators needing long-range electric capability without frequent charging.


Comparison vs Key Rivals



The Verdict

You should buy the Citan if: You prioritise professional image, seek a well-equipped small van, or are considering electric powertrains for urban deliveries.

Consider alternatives if: You are budget-conscious, require maximum load-carrying capacity, or need long-range electric capability without frequent charging.

Competitive Position: The Mercedes-Benz Citan is a very competitive offering in the small van sector, though not class-leading. It excels in equipment levels and driving refinement, particularly in eCitan form, and its prestigious badge conveys professionalism to clients. However, it trails some rivals in load-carrying capability and is not the cheapest option. Competitors like the Nissan Townstar and Ford Transit Courier offer better value, whilst the Volkswagen Caddy provides a more established alternative. Despite these trade-offs, the Citan's combination of quality, technology, and image makes it an excellent choice for businesses willing to invest in a premium small van.

Read our full Mercedes-Benz Citan Review

*The Overall CarGurus rating: that informs these recommendations is based on CarGurus' proprietary market data from June 2026, CarGurus expert reviews, and CarGurus user reviews.

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